Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," "your") and Prostate Max ("Company," "we," "us," "our") governing your access to and use of our website, products, services, and all related content.

If you do not agree to these Terms in their entirety, you must immediately discontinue use of this Website and refrain from purchasing any products. Your continued use of the Website or purchase of products constitutes your acceptance of these Terms and any subsequent modifications.

1.1 Supplementary Policies

These Terms incorporate by reference the following policies, which also govern your use of our Website:

• Privacy Policy: Describes how we collect, use, and protect your personal information
• Disclaimer: Contains important medical and legal disclaimers about our products
• Return & Refund Policy: Details our money-back guarantee and return procedures
• Shipping Policy: Outlines shipping methods, timelines, and costs

1.2 Agreement to Electronic Communications

By using our Website or purchasing products, you consent to receive electronic communications from us, including emails, text messages, and notifications. These communications may include order confirmations, shipping updates, promotional offers, and other information related to our products and services. Electronic communications satisfy any legal requirement that communications be in writing.

2. Eligibility & User Requirements

2.1 Age Requirement

You must be at least 18 years of age to use this Website or purchase Prostate Max products. By using this Website, you represent and warrant that you are 18 years of age or older. We do not knowingly collect information from or sell products to individuals under 18.

2.2 Legal Capacity

You represent and warrant that you have the legal capacity to enter into this binding agreement and that you are not prohibited from using this Website under any applicable laws. If you are accessing this Website on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

2.3 Geographic Restrictions

Prostate Max products are available for purchase and shipment within the United States and select international locations. We reserve the right to refuse orders from any jurisdiction where our products are prohibited or restricted by law. It is your responsibility to ensure that your purchase and use of our products comply with local laws and regulations.

2.4 Medical Suitability

Prostate Max is a dietary supplement intended for adult men, particularly those over 40 years of age experiencing prostate health concerns. Before using our products, you should consult with a qualified healthcare provider, especially if you have pre-existing medical conditions, take prescription medications, or have a history of allergies.

3. Use of Website

3.1 License to Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes. This license does not include any right to:

• Resell or make commercial use of the Website or its content
• Download or copy content (except for temporary caching)
• Modify, reverse engineer, or create derivative works
• Use data mining, robots, or similar automated data gathering tools
• Frame or mirror any portion of the Website

3.2 Permitted Uses

You may use the Website to:

• Browse and learn about Prostate Max products
• Create an account and manage your profile
• Place orders and make purchases
• Contact customer service and support
• Read educational content and research information
• Subscribe to newsletters and promotional communications

3.3 Website Availability

We strive to ensure the Website is available 24/7, but we do not guarantee uninterrupted access. The Website may be unavailable due to maintenance, updates, technical issues, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue any aspect of the Website without notice or liability.

3.4 Changes to Website

We reserve the right to modify, update, or remove any content, features, or functionality of the Website at our sole discretion without prior notice. This includes changes to product offerings, pricing, design, and available information.

4. Account Registration & Security

4.1 Account Creation

Creating an account is optional but may be required to access certain features or make purchases. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. You agree not to share your password with any third party. If you suspect any unauthorized use of your account, you must notify us immediately at support@prostatemax-pm.com.

4.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms or engaged in fraudulent, abusive, or illegal activity. You may close your account at any time by contacting customer service.

5. Product Information & Availability

5.1 Product Descriptions

We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions, images, pricing, or other content on the Website is accurate, complete, reliable, current, or error-free. Product images are for illustrative purposes and may not reflect the actual product appearance.

5.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product or limit quantities without prior notice. If a product becomes unavailable after you place an order, we will notify you and offer a refund or substitute product.

5.3 Product Changes

We reserve the right to modify product formulations, ingredients, packaging, or labeling at any time without notice. Such changes do not affect orders already placed but not yet fulfilled.

5.4 Not Medical Advice

Product information provided on the Website is for educational purposes only and does not constitute medical advice. Prostate Max is a dietary supplement and is not intended to diagnose, treat, cure, or prevent any disease. Always consult with a qualified healthcare provider before starting any supplement regimen.

6. Ordering & Purchase Process

6.1 Placing an Order

To place an order, you must:

1. Select the desired product(s) and quantity
2. Add items to your shopping cart
3. Provide accurate shipping and billing information
4. Review your order summary and total cost
5. Submit payment information
6. Confirm and submit your order

6.2 Order Confirmation

After placing an order, you will receive an email confirmation with your order details. This confirmation does not constitute acceptance of your order. We reserve the right to accept or decline any order for any reason, including but not limited to:

• Product unavailability or stock shortages
• Pricing or product description errors
• Payment verification issues
• Suspected fraudulent activity
• Geographic restrictions or shipping limitations

6.3 Order Acceptance

Your order is accepted when we ship the product and send you a shipping confirmation email. The risk of loss and title for purchased items pass to you upon delivery to the carrier.

6.4 Order Modifications

Once an order is submitted, modifications or cancellations may not be possible. If you need to modify or cancel an order, contact customer service immediately at support@prostatemax-pm.com. We will do our best to accommodate your request, but cannot guarantee changes once processing has begun.

7. Pricing & Payment Terms

7.1 Product Pricing

All prices are listed in U.S. Dollars (USD) and are subject to change without notice. Prices displayed on the Website are current retail prices at the time of display. We reserve the right to modify prices at any time, but price changes will not affect orders already placed.

7.2 Pricing Errors

Despite our efforts to ensure accuracy, pricing errors may occur. If we discover a pricing error after you place an order, we will notify you and give you the option to:

• Confirm your order at the correct price
• Cancel your order and receive a full refund

If we cannot contact you, we reserve the right to cancel the order and refund your payment.

7.3 Payment Methods

We accept the following payment methods:

• Credit Cards (Visa, MasterCard, American Express, Discover)
• Debit Cards
• PayPal
• Other payment methods as displayed at checkout

7.4 Payment Authorization

By providing payment information, you represent and warrant that:

• You are authorized to use the payment method
• The payment information is accurate and current
• You have sufficient funds or credit to complete the purchase
• You will pay all charges at the prices in effect when incurred

7.5 Payment Security

All payment transactions are processed through secure, PCI-DSS compliant third-party payment processors. We do not store your full credit card information on our servers. Payment information is encrypted during transmission using SSL/TLS technology.

7.6 Taxes & Fees

Prices do not include applicable taxes, customs duties, or import fees. You are responsible for any sales tax, use tax, VAT, or other taxes required by your jurisdiction. International customers are responsible for all customs duties, import taxes, and brokerage fees.

7.7 Promotional Offers

Promotional offers, discounts, and coupon codes are subject to terms and conditions specified at the time of the offer. Promotional prices are valid only for the duration of the promotion. We reserve the right to modify or cancel promotions at any time.

8. Shipping & Delivery

8.1 Shipping Methods

We offer the following shipping options:

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
• Express Shipping: 1-2 business days

Shipping times are estimates and may vary depending on location, weather conditions, carrier delays, or other factors beyond our control. Shipping times do not include processing time (1-2 business days).

8.2 Shipping Costs

Shipping costs are calculated at checkout based on your location, shipping method, and order value. Free shipping may be offered for orders meeting minimum purchase requirements or as part of promotional offers.

8.3 Shipping Locations

We currently ship to addresses within the United States and select international locations. We do not ship to P.O. boxes or military APO/FPO addresses. International shipping may be subject to additional restrictions, customs regulations, and fees.

8.4 Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information. You can track your package through the carrier's website using the provided tracking number.

8.5 Delivery Issues

You are responsible for providing an accurate shipping address. We are not responsible for orders shipped to incorrect addresses provided by you. If your package is lost, stolen, or damaged during transit, please contact customer service within 5 business days of the expected delivery date.

8.6 Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address, refusal to accept delivery, or failure to claim the package, you may be responsible for re-shipping costs or restocking fees.

9. Returns, Refunds & Cancellations

9.1 60-Day Money-Back Guarantee

We offer a 60-day money-back guarantee from the date of purchase. If you are not satisfied with Prostate Max for any reason, you may return the product within 60 days for a full refund of the purchase price (excluding shipping and handling fees).

9.2 How to Request a Refund

To request a refund:

1. Contact customer service at support@prostatemax-pm.com within 60 days of purchase
2. Provide your order number and reason for return (optional)
3. Receive return authorization and shipping instructions
4. Ship the product back to the provided address
5. Receive your refund within 5-10 business days after we receive the returned product

9.3 Refund Processing

Refunds will be issued to the original payment method used for purchase. Please allow 5-10 business days for the refund to appear in your account after we process your return. We will notify you via email once your refund has been processed.

9.4 Return Shipping Costs

You are responsible for return shipping costs unless the return is due to our error (wrong product shipped, damaged product, defective product). We recommend using a trackable shipping method for returns.

9.5 Non-Returnable Items

Due to health and safety regulations, we cannot accept returns of:

• Opened or used products (unless defective)
• Products returned more than 60 days after purchase
• Products not in original packaging
• Promotional or free items

9.6 Order Cancellations

You may cancel your order within 24 hours of placement for a full refund. After 24 hours, cancellations may not be possible if the order has already been processed or shipped. Contact customer service immediately if you need to cancel an order.

10. Intellectual Property Rights

10.1 Ownership

All content on this Website, including but not limited to text, graphics, logos, images, videos, audio clips, software, and data compilations, is the exclusive property of Prostate Max or its content suppliers and is protected by U.S. and international copyright, trademark, patent, and other intellectual property laws.

10.2 Trademarks

"Prostate Max" and all related logos, product names, and slogans are trademarks or registered trademarks of our company. You may not use these trademarks without our prior written permission. All other trademarks not owned by us that appear on this Website are the property of their respective owners.

10.3 Restrictions on Use

You may not:

• Reproduce, duplicate, copy, or resell any portion of the Website
• Modify, adapt, translate, or create derivative works
• Reverse engineer, decompile, or disassemble any software
• Remove or alter any copyright, trademark, or proprietary notices
• Use content for commercial purposes without permission
• Frame or mirror any portion of the Website

10.4 DMCA Copyright Policy

We respect the intellectual property rights of others. If you believe that content on our Website infringes your copyright, please contact us with the following information:

• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material on our Website
• Your contact information (name, address, phone, email)
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act
• Your physical or electronic signature

Send DMCA notices to: dmca@prostatemax-pm.com

11. User-Generated Content

11.1 Submission of Content

You may have the opportunity to submit reviews, testimonials, comments, feedback, or other content ("User Content") to our Website. By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media.

11.2 Content Standards

User Content must not:

• Contain false, misleading, or deceptive information
• Infringe any intellectual property or proprietary rights
• Be defamatory, obscene, pornographic, or offensive
• Promote illegal activities or violence
• Contain viruses, malware, or harmful code
• Violate any applicable laws or regulations
• Impersonate any person or entity
• Contain personal information of others without consent

11.3 Monitoring & Removal

We reserve the right (but have no obligation) to monitor, edit, or remove any User Content at our sole discretion without notice. We do not endorse or guarantee the accuracy of User Content and are not responsible for any User Content submitted by third parties.

11.4 Testimonials

Customer testimonials and reviews reflect individual experiences and may not be representative of typical results. Individual results may vary. We reserve the right to edit testimonials for length, clarity, or grammar while preserving the original meaning.

12. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

12.1 Unauthorized Access

• Attempting to gain unauthorized access to our systems or networks
• Bypassing security measures or authentication procedures
• Accessing accounts or data that do not belong to you
• Interfering with the proper functioning of the Website

12.2 Fraudulent Activity

• Using stolen credit cards or fraudulent payment methods
• Providing false or misleading information during registration or checkout
• Engaging in identity theft or impersonation
• Manipulating or abusing promotional codes or discounts

12.3 Harmful Activities

• Transmitting viruses, malware, or harmful code
• Launching denial-of-service attacks or similar disruptions
• Engaging in hacking, phishing, or other cybercrimes
• Collecting user data without authorization

12.4 Commercial Misuse

• Reselling products without authorization
• Using the Website for unauthorized commercial purposes
• Scraping or harvesting data from the Website
• Reverse engineering or copying our business model

13. Disclaimers & Warranties

13.1 "As Is" Basis

THE WEBSITE AND ALL PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

13.2 No Guarantee of Results

WE DO NOT WARRANT OR GUARANTEE THAT PROSTATE MAX WILL PRODUCE ANY SPECIFIC RESULTS. INDIVIDUAL RESULTS MAY VARY BASED ON NUMEROUS FACTORS INCLUDING AGE, HEALTH STATUS, LIFESTYLE, GENETICS, AND CONSISTENCY OF USE.

13.3 Website Accuracy

While we strive for accuracy, we do not warrant that:

• The Website will be uninterrupted, secure, or error-free
• Information on the Website is accurate, complete, or current
• Defects or errors will be corrected
• The Website is free from viruses or harmful components

13.4 Third-Party Content

We are not responsible for the accuracy, reliability, or content of third-party websites, advertisements, or information linked from our Website. Access to third-party sites is at your own risk.

13.5 Jurisdictional Limitations

Some jurisdictions do not allow limitations on implied warranties. If these laws apply to you, some or all of the above disclaimers may not apply, and you may have additional rights.

14. Limitation of Liability

14.1 Types of Damages Excluded

We are not liable for damages resulting from:

• Use or inability to use the Website or products
• Unauthorized access to or alteration of your data
• Statements or conduct of any third party on the Website
• Product defects, quality issues, or failure to meet expectations
• Errors, mistakes, or inaccuracies in content
• Personal injury or property damage resulting from product use
• Security breaches or unauthorized access to data
• Interruption or cessation of Website availability

14.2 Maximum Liability Cap

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE OR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR $100, WHICHEVER IS GREATER.

14.3 Exceptions

Nothing in these Terms shall exclude or limit our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded by law

15. Indemnification

You agree to defend, indemnify, and hold harmless Prostate Max, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your use or misuse of the Website or products
• Your violation of any third-party rights, including intellectual property rights
• Any User Content you submit or transmit
• Your violation of any applicable laws or regulations
• Any negligent or wrongful conduct on your part

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim.

16. Dispute Resolution & Arbitration

16.1 Informal Resolution

If you have a dispute with us, you agree to first contact us at legal@prostatemax-pm.com and attempt to resolve the dispute informally. We will work in good faith to resolve the issue within 30 days.

16.2 Binding Arbitration

If we cannot resolve the dispute informally, you agree that any legal dispute arising from or relating to these Terms or your use of our Website or products shall be resolved through binding arbitration in accordance with the American Arbitration Association (AAA) Consumer Arbitration Rules.

16.3 Arbitration Procedures

• Arbitration will be conducted by a single neutral arbitrator
• Arbitration will take place in [Your State/Location]
• The arbitrator's decision is final and binding
• Judgment on the award may be entered in any court with jurisdiction
• Each party bears its own costs and fees unless awarded by the arbitrator

16.4 Class Action Waiver

YOU AGREE THAT ALL DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE ACTIONS. CLAIMS MAY NOT BE JOINED OR CONSOLIDATED UNLESS AGREED IN WRITING BY ALL PARTIES.

16.5 Small Claims Court

Either party may bring an action in small claims court instead of arbitration if the claim qualifies for small claims court jurisdiction.

16.6 Opt-Out Right

You may opt out of this arbitration agreement by sending written notice to legal@prostatemax-pm.com within 30 days of first using the Website. Your notice must include your name, address, and a clear statement that you wish to opt out of the arbitration agreement.

17. Governing Law & Jurisdiction

17.1 Applicable Law

These Terms and any disputes arising from or relating to these Terms or your use of the Website shall be governed by and construed in accordance with the laws of the United States and the State of [Your State], without regard to conflict of law principles.

17.2 Venue

Subject to the arbitration provisions above, you agree that any legal action or proceeding shall be brought exclusively in the state or federal courts located in [Your County, State]. You consent to the personal jurisdiction of such courts and waive any objection to venue.

17.3 International Users

If you access this Website from outside the United States, you do so at your own risk and are responsible for compliance with local laws. The Website is controlled and operated from the United States and is not intended to subject us to the laws or jurisdiction of any country other than the United States.

18. Modifications to Terms

18.1 Right to Modify

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Material changes will be effective immediately upon posting the updated Terms on this page. The "Last Updated" date at the top indicates when the Terms were last revised.

18.2 Notification of Changes

For significant changes, we may notify you by:

• Posting a prominent notice on the Website
• Sending an email to your registered email address
• Displaying a notification when you log into your account

18.3 Acceptance of Changes

Your continued use of the Website after any changes to these Terms constitutes your acceptance of the modified Terms. If you do not agree with the changes, you must immediately stop using the Website and contact us to close your account.

19. Termination & Suspension

19.1 Termination by Us

We may suspend or terminate your access to the Website and your account at any time, with or without cause, with or without notice, and with immediate effect. Grounds for termination include, but are not limited to:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• Chargeback disputes or payment issues
• Providing false or misleading information
• Conduct that harms or threatens other users or our business

19.2 Termination by You

You may terminate your account at any time by contacting customer service at support@prostatemax-pm.com. Termination does not affect any outstanding obligations, including payment for completed orders.

19.3 Effects of Termination

Upon termination:

• Your right to access the Website immediately ceases
• We may delete your account and all associated data
• Provisions that by their nature should survive termination will remain in effect
• Outstanding financial obligations remain enforceable

20. General Provisions

20.1 Entire Agreement

These Terms, together with our Privacy Policy, Disclaimer, and other incorporated policies, constitute the entire agreement between you and Prostate Max regarding your use of the Website and supersede all prior agreements and understandings.

20.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

20.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver shall be effective unless made in writing and signed by an authorized representative.

20.4 Assignment

You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign or transfer these Terms at any time without restriction, including in connection with a merger, acquisition, or sale of assets.

20.5 No Partnership

Nothing in these Terms shall be construed to create a partnership, joint venture, employment, or agency relationship between you and Prostate Max. You have no authority to bind us or make commitments on our behalf.

20.6 Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, riots, embargoes, acts of government, communication failures, or infrastructure failures.

20.7 Headings

Section headings in these Terms are for convenience only and shall not affect the interpretation of these Terms.

20.8 Language

These Terms are written in English. Any translations are provided for convenience only. In the event of any conflict between the English version and a translated version, the English version shall prevail.

20.9 Statute of Limitations

Any claim or cause of action arising out of or related to these Terms or your use of the Website must be filed within one (1) year after the claim or cause of action arose, or be forever barred.